Frequently Asked Questions
Material & Quality
Q: What are Gooi socks made of?
All Gooi Extra Wide Socks use the same bamboo-blend fabric: 48% Polyester, 32% Rayon from Bamboo, 13% Rubber, 7% Spandex. Soft, moisture-wicking, and breathable — across every color we offer.
Q: Are these compression socks?
No. Gooi socks are not compression socks and do not provide graduated compression therapy. They are extra-wide, non-binding socks designed for comfort and roominess. If you need medical-grade compression, please consult your healthcare provider.
Q: Are the socks thick or thin?
Medium weight — substantial enough to feel cushioned and protective, but breathable enough for all-day wear in any season. They won't feel bulky inside your shoes.
Q: Do the socks have seams at the toe?
No. We use seamless toe construction to eliminate raised seams that can cause friction or irritation — especially important for sensitive skin.
Size & Fit
Q: How do I know which size to get?
Easy — we offer one size that fits US shoe sizes 9-15 (men and women). The extra-wide stretch accommodates a wide range of feet and legs, including plus-size and swollen legs.
No size guessing. See our full Size Guide for detailed measurements.
Q: Are these unisex?
Yes. One size, designed for both men and women.
Q: How wide do they stretch?
Our socks stretch up to 30 inches in circumference, accommodating a wide range of calf sizes — including plus-size and swollen legs.
Q: Will they stay up on my leg or slide down?
They stay up. The non-binding top band is engineered to grip gently without squeezing. Our most common customer feedback: "They actually stay up without leaving marks."
Q: I have wide calves. Will these fit me?
Yes — that's exactly who we designed them for. The 30-inch stretch accommodates wide calves comfortably. Many of our plus-size customers tell us these are the first socks that actually fit their legs.
Who They're For
Q: Are these only for people with diabetes?
Not at all. While many of our customers manage diabetes, our socks are for anyone who wants a wider, softer, non-binding fit. That includes people with swelling, wide calves, sensitive skin, plus-size feet — or simply anyone who's tired of socks that squeeze.
Q: Can I wear these for work? Exercise? Everyday?
Absolutely. Gooi socks work for any occasion — office, errands, travel, lounging at home, light exercise. They're designed as everyday socks, not specialty medical wear.
Q: Are these good as a gift?
Yes — they're one of our most popular gift items. A thoughtful, practical gift for anyone who values comfort. Especially appreciated by caregivers buying for loved ones.
Shipping & Refunds
Q: Where do you ship?
Currently, we ship within the United States. International shipping is coming soon.
Q: How long does shipping take?
Standard shipping typically takes 3-5 business days.
Q: What if the socks don't work for me?
If something's not right — wrong fit, not what you expected, any reason — reach out to us and we'll issue a full refund. No need to ship anything back. We'd rather you keep them and give them to someone who might love them.
Contact us at support@gooicozy.com.
Q: Do I need to return the socks to get a refund?
No. We offer refunds without requiring a return. Just let us know what happened and we'll take care of it.
Care Instructions
Q: How should I wash my Gooi socks?
- Machine wash cold with like colors
- Tumble dry on low heat
- Do not bleach
- Do not iron
Q: Will they shrink after washing?
Our blends are designed to maintain shape and stretch after washing. Using cold water and low heat drying helps preserve the fit.
Q: How long do they last?
With proper care (cold wash, low dry), customers report months of regular use without significant wear. The blend is chosen for durability alongside softness.
Still Have Questions?
We're real people and we actually respond.
Email us: support@gooicozy.com
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